If you’re setting up a new hotline, helpline, or warmline, you’ll need a new phone number. If you also need the operational setup, our guide on how to start a hotline walks through coverage models, routing fallbacks, and what to plan for before launch.
At HelplineSoftware.com, you can choose from local, toll-free, vanity, and short code numbers.
Phone numbers are managed by the North American Numbering Plan, and our wholesale partner flagged that new numbers are being released!
If you want to buy a new hotline phone number, we can configure it according to your needs. Feel free to contact sales with any questions, or check out our FAQ.
Can I keep my existing hotline number(s)?
Sure! You can keep your current hotline number(s) and simply use HelplineSoftware to manage it as you prefer.
If you want a new hotline phone number that works as well. Just speak to your account representative at HelplineSoftware.com and explain your goals. We’ll take it from there.
Can my account have multiple phones?
Absolutely! We don’t have technical limitations on how many hotlines you can manage under one account.
Please reach out to a sales representative to inquire about pricing, and to determine what is covered under your plan.
What happens if somebody calls my line?
You decide! With multiple phone numbers, you can set each one up to do different tasks, or the same task. It’s all up to you. One benefit of having numbers do the same task is tracking the source of your calls easily.
Can I purchase a new toll free hotline number through Helpline Software?
Yes! We continue to have a huge selection of toll free numbers available. You can also bring your existing toll free number over to HelplineSoftware.com
Where can I purchase a new local number?
You can purchase a new local number through HelplineSoftware.com. However, you have options. Feel free to also shop around to different providers.
Are there any new hotline numbers available?
Get a new local number with HelplineSoftware.com! You have options and can explore other providers too. Purchase any of these numbers from us:
- Toll free phone numbers
- Local phone numbers
- Short codes for high volume messaging Furthermore, our wholesale partner has announced new local phone numbers inventory for LA, Houston, San Francisco, South Carolina, Minnesota, and more.
It’s a great time to start a new hotline with special local numbers in a wide range of areas.
Can you enable texting for my new or existing number?
Generally yes. We’ve even been able to text-enable landline phones. If it’s enabled through our platform, whenever someone texts your phone that text message will appear in our system. We can protect your phone with outage protection, and much more.
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