Real-world stories from organizations using Helpline Software.
When Rebecca Fein took the helm at Verity, Sonoma County’s only rape crisis center, she faced a familiar nonprofit challenge: growing needs, limited resources, and staff stretched thin.
In crisis work, every ring is a moment of trust. With a custom system its advocates love, RCFC answers everyone in Western Massachusetts.
When Lutheran Community Services Northwest (LCSNW) transitioned from their traditional answering service to HelplineSoftware, the change was immediate, deeply impactful, and widely felt across the organization.