
PCAR Strengthens Survivor Access with Helpline Software
PCAR helps survivors across 67 counties speak to a local advocate for trauma-informed care.
Real-world stories from organizations using Helpline Software.

PCAR helps survivors across 67 counties speak to a local advocate for trauma-informed care.

When Rebecca Fein took the helm at Verity, Sonoma County’s only rape crisis center, she faced a familiar nonprofit challenge: growing needs, limited resources, and staff stretched thin.

In crisis work, every ring is a moment of trust. With a custom system its advocates love, RCFC answers everyone in Western Massachusetts.

When Lutheran Community Services Northwest (LCSNW) transitioned from their traditional answering service to HelplineSoftware, the change was immediate, deeply impactful, and widely felt across the organization.