Support for the people doing the work—staffing approaches, scheduling practices, and operational safeguards that reduce burnout and improve coverage.
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Support for the people doing the work—staffing approaches, scheduling practices, and operational safeguards that reduce burnout and improve coverage.
Discover the essentials of a call routing system for businesses and nonprofits. Learn how it can improve communication and efficiency.
Strategic suggestions on how to prevent burnout that you can incorporate into your non-profit.
Good crisis management software provides you with a burnout protection system that can tell you at a glance who is most at risk of burnout.
Hotline burnout protection is tricky in real life, but our hotline management system can help. Here's a real live example.
Ways to reduce advocate burnout during high-volume seasons by handling prank and inappropriate callers, including blocking strategies and system support.