WEBVTT

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Hi, I’m Elif from Helpline Software.

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Let me show you how easy it is to create and update your on-call schedules in Helpline.

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Creating a shift is simple.

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Just click on a date, set the time, assign a person, and save.

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Need that shift to repeat?

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Choose your repeat pattern, like weekly, and Helpline automatically generates the schedule.

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If something changes, editing is just as quick.

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You can update a shift, split it into two, or delete it in seconds.

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When deleting a repeating shift, Helpline protects past and assigned shifts automatically.

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Only future, unassigned shifts are removed from your schedule.

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That’s it. Scheduling and updating on-call coverage takes just a few clicks.
